Shipping & Returns

Delivery

We deliver nationwide across Nigeria. Your delivery fee is calculated at checkout based on your state (and, within Lagos, your specific area) you’ll always see the exact fee before you pay. Estimated delivery windows vary by product and are shown on each product’s page.

Prefer not to pay for delivery? Choose Pickupat checkout instead — it’s free. Pickup details are sent to your email once your payment is confirmed.

Order Tracking

Every order confirmation email includes your order reference. Use it, along with the email address you checked out with, to look up your order status at any time.

Returns & Exchanges

For hygiene reasons, we’re unable to accept returns on opened skincare products. If an item arrives damaged, faulty, or different from what you ordered, contact us within 7 days of delivery and we’ll make it right with a replacement or refund.

To start a return or report an issue with your order, reach out via our Contact page with your order reference.

Questions?

We’re happy to help with anything not covered here — visit our Contact page and we’ll get back to you.